Privacy policy
The websites https://plyke.co and https://www.plyke.co (the "Site") are operated by Plyke OÜ ("we", "us", "our"), registry code 16040198, registered in the Republic of Estonia. This privacy policy is effective between us and the visitors of the Site. This privacy policy will explain how we use the personal data we collect from you when you use our website.
What data do we collect?
We collect the following data:
- Personal identification information (Name, email address, phone number, postal address).
- Device information (the information we gather from the device you use to visit or make purchases on the Site): your IP address, the time you visited the Site, the country you are in while visiting and/or making purchases on the Site, which referral link directed you to the Site. For this, we are using the services from voog.com (see below) and Google Analytics.
How do we collect your data?
You directly provide us with most of the data we collect. We collect data and process data when you:
- Place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser's cookies.
- Sign up for our newsletter.
We may also receive your data indirectly from the following sources:
- your communications with our Instagram account @plyke
(https://www.instagram.com/plyke/)
- your communications with our Facebook account @plyke.ou
(https://www.facebook.com/plyke.ou)
- your communications with our LinkedIn account
(https://www.linkedin.com/company/plyke-bells/)
How will we use your data?
We collect your data so that we can:
- Process your order and deliver your order to you using third-party delivery services.
- Email you with company-related news and special offers on other products and services we think you might like.
When we process your order, we may send your data to, and also use the resulting information from credit reference agencies to prevent fraudulent purchases.
How do we store your data?
We use the services of Voog (www.voog.com), provided by an Estonian private limited company Edicy OÜ, registry code 12176224, to store your information securely and privately.
We also use the services of Bluehost - Endurance International Group (www.bluehost.com) for domain and email management. They are located at:
10 Corporate Drive
Suite #300
Burlington, MA 01803
United States of America
We will keep your Personal Data across all of our servers for three 3 years. Once this time period has expired, we will delete your personal data from our account on www.voog.com and www.bluehost.com and from Google Analytics.
Marketing
We would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt-out at a later date.
You have the right at any time to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request us for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Abandoned cart recovery
- Understanding when and how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – We use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies are used.
- Advertising – We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and your IP address. We may share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 23 December 2020.
How to contact us
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at mihkel@plyke.co
Or write to us at: Sütiste tee 33-66, 13414, Tallinn, Harju maakond, Estonia
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Address:
39 Tatari St., 10134 Tallinn, Harju maakond, Estonia
https://www.aki.ee/en/contacts
Terms and Conditions
These terms and conditions ("Agreement") set forth the general terms and conditions of your use of the plyke.co website ("Website" or "Service") and any of its related products and services (collectively, "Services"). This Agreement is legally binding between you ("User", "you" or "your") and Plyke OÜ ("Plyke OÜ", "we", "us" or "our"). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms "User", "you" or "your" shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Website and Services. You acknowledge that this Agreement is a contract between you and Plyke OÜ, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.
Billing and payments
You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
Accuracy of information
Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, availability, promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website or Services is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Website including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Website should be taken to indicate that all information on the Website or Services has been modified or updated.
Links to other resources
Although the Website and Services may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. Some of the links on the Website may be "affiliate links". This means if you click on the link and purchase an item, Plyke OÜ will receive an affiliate commission. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Website and Services. Your linking to any other off-site resources is at your own risk.
Prohibited uses
In addition to other terms as set forth in the Agreement, you are prohibited from using the Website and Services or Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website and Services, third party products and services, or the Internet; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Website and Services, third party products and services, or the Internet. We reserve the right to terminate your use of the Website and Services for violating any of the prohibited uses.
Intellectual property rights
"Intellectual Property Rights" means all present and future rights conferred by statute, common law or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. This Agreement does not transfer to you any intellectual property owned by Plyke OÜ or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with Plyke OÜ. All trademarks, service marks, graphics and logos used in connection with the Website and Services, are trademarks or registered trademarks of Plyke OÜ or its licensors. Other trademarks, service marks, graphics and logos used in connection with the Website and Services may be the trademarks of other third parties. Your use of the Website and Services grants you no right or license to reproduce or otherwise use any of Plyke OÜ or third party trademarks.
Limitation of liability
To the fullest extent permitted by applicable law, in no event will Plyke OÜ, its affiliates, directors, officers, employees, agents, suppliers or licensors be liable to any person for any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if the liable party has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of Plyke OÜ and its affiliates, officers, employees, agents, suppliers and licensors relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to Plyke OÜ for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.
Indemnification
You agree to indemnify and hold Plyke OÜ and its affiliates, directors, officers, employees, agents, suppliers and licensors harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys' fees, incurred in connection with or arising from any third party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Website and Services or any willful misconduct on your part.
Severability
All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.
Changes and amendments
We reserve the right to modify this Agreement or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do, we will post a notification on the main page of the Website. Continued use of the Website and Services after any such changes shall constitute your consent to such changes.
Acceptance of these terms
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and Services.
Contacting us
If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, you may send an email to mihkel@plyke.co.
This document was last updated on June 14, 2021
Return and Refund Policy
Last updated: June 14, 2021
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined
under the following conditions. The following definitions shall have the same
meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
* Company (referred to as either "the Company", "We", "Us" or "Our" in this
Agreement) refers to Plyke OÜ, J. Sütiste tee 33-66, 13414, Tallinn, Harju
maakond.
* Goods refer to the items offered for sale on the Service.
* Orders mean a request by You to purchase Goods from Us.
* Service refers to the Website.
* Website refers to Plyke, accessible from [www.plyke.co](www.plyke.co)
* You means the individual accessing or using the Service, or the company,
or other legal entity on behalf of which such individual is accessing or
using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 14 days without giving any reason
for doing so.
The deadline for cancelling an Order is 14 days from the date on which You
received the Goods or on which a third party you have appointed, who is not
the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your
decision by means of a clear statement. You can inform us of your decision by:
* By email: mihkel@plyke.co
We will reimburse You no later than 14 days from the day on which We receive
the returned Goods. We will use the same means of payment as You used for the
Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
* The Goods were purchased in the last 14 days
* The Goods are in the original packaging
* The Goods were not used or damaged
The following Goods cannot be returned:
* The supply of Goods made to Your specifications or clearly personalized.
* The supply of Goods which according to their nature are not suitable to be
returned, deteriorate rapidly or where the date of expiry is over.
* The supply of Goods which are not suitable for return due to health
protection or hygiene reasons and were unsealed after delivery.
* The supply of Goods which are, after delivery, according to their nature,
inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet
the above return conditions in our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You
should send the Goods at the following address:
J. Sütiste tee 33-66, 13414, Tallinn, Harju maakond, Estonia
We cannot be held responsible for Goods damaged or lost in return shipment.
Therefore, We recommend an insured and trackable mail service. We are unable
to issue a refund without actual receipt of the Goods or proof of received
return delivery.
Gifts
If the Goods were marked as a gift when purchased and then shipped directly to
you, You'll receive a gift credit for the value of your return. Once the
returned product is received, a gift certificate will be mailed to You.
If the Goods weren't marked as a gift when purchased, or the gift giver had
the Order shipped to themselves to give it to You later, We will send the
refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact
us:
* By email: mihkel@plyke.co
